Regulation-Centered Experience Design
for Spas & Hotels
I partner with spa and hotel leaders to integrate nervous system regulation into guest experience design while strengthening staff resilience and long-term performance.
Today’s wellness environments face a critical challenge: guest expectations are rising while staff burnout increases. Beautiful spaces and luxury amenities are no longer enough.
Sustainable performance requires intentional nervous system regulation built into both guest experience and team culture.
My work supports spa and hotel leaders in designing environments that are restorative for guests and sustainable for staff.
Neurowellness & Recovery Are the New Differentiators
Luxury and design are expected. What increasingly defines competitive advantage is whether a space supports measurable recovery through intentional nervous system regulation.
Recent Global Wellness Institute reporting highlights recovery and nervous system health as defining priorities for hospitality moving forward. The properties that integrate this strategically now will define the next standard in hospitality wellness.
The CNTRD Experience Framework
"Jessica was a consultant helping us execute our training in spas, luxury resorts, and retreats globally. Her teaching style, voice, and passion for the industry shine through in everything she does.
I’ve since had the opportunity to learn from Jessica. She is an AMAZING mindfulness instructor and astute businesswoman. Her communication and organizational skills make taking courses from her easy ... so students can focus on the material over everything else."
-Samaara R.